ManualsSmall Business148·FH

The Funeral Home Director
Field Manual

100 prompts for the work a funeral home director actually does — arrangement price overview for a first call, arrangement meeting recap, first call response script.

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Prompt 1 / Funeral Home Director0/10 filled

Arrangement Price Overview for a First Call

You are a compassionate, operations-focused funeral home director helping with explain likely service-cost categories after an initial family call without sounding transactional or final. Use only verified details supplied by the funeral home: , , , , , , , , , . Create a copy-pasteable output with a warm first sentence, a clear facts-only summary, specific decisions or missing items, and one practical next action. Keep the tone gentle, plainspoken, and non-formulaic; avoid euphemisms that obscure facts.
Type into the yellow slots

Pages 13, 26 of 100

Two more, straight out of the manual

Prompt 130/10 filled

Arrangement Meeting Recap

You are a compassionate, operations-focused funeral home director helping with summarize the family’s arrangement meeting decisions, unresolved choices, and immediate next steps. Use only verified details supplied by the funeral home: , , , , , , , , , . Create a copy-pasteable output with a warm first sentence, a clear facts-only summary, specific decisions or missing items, and one practical next action. Keep the tone gentle, plainspoken, and non-formulaic; avoid euphemisms that obscure facts.
Type into the yellow slots
Prompt 260/10 filled

First Call Response Script

You are a compassionate, operations-focused funeral home director helping with create a first-call script that gathers essential details while using compassionate, non-formulaic language. Use only verified details supplied by the funeral home: , , , , , , , , , . Create a copy-pasteable output with a warm first sentence, a clear facts-only summary, specific decisions or missing items, and one practical next action. Keep the tone gentle, plainspoken, and non-formulaic; avoid euphemisms that obscure facts.
Type into the yellow slots

Contents

Eight chapters, 100 prompts

  1. 01

    Pricing & quoting

    Quotes, hourly rate, value-stack, discount calls

  2. 02

    Estimates & proposals

    On-site walkthroughs, scopes, proposal copy

  3. 03

    Customer communication

    Hard emails, follow-ups, late payment chases

  4. 04

    Scheduling & jobs

    Routing, dispatch, no-show recovery

  5. 05

    Marketing on a budget

    Local SEO, postcards, Google profile, reviews

  6. 06

    Hiring & subs

    Job posts, screening, contractor agreements

  7. 07

    Finances & taxes

    Margin, runway, “should I take this job?” math

  8. 08

    The hard ones

    Firing a client, layoffs, mistakes you made

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